| FREQUENTLY ASKED QUESTIONS
|
- Q. I want to see how the process works before I begin. How can I do that?
- A. You can view our Training Video or the User Manual.
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- Q. I just want to complete paper forms. Can I still do that with SureLC?
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A. Yes. CLICK HERE
to download a pdf of all the questions. You can complete them, sign
where indicated, and send it back to us (fax, email or USPO) along with a
copy of your E&O and VOID check, and we will input the information
for you.
Q. Do I have to download and maintain software on my computer desktop?
- A.
Yes and No. Yes, you have to download a program on to your desktop.
This program is web-based and small in size, so it will not bog down
your hard drive. The only information you have to "maintain" is your
personal information (address, phone, etc.). Everything else is updated
for you automatically by our office, the insurance carriers and NIPR.
- Q. Do I have to answer the interview questions again? I’ve already done that!
- A.
Yes. BUT, this time it will only take you a few minutes (literally),
and you won't have to go back through the entire interview to make a
change or add an additional carrier. In fact, you don't have to select
or add ANY carriers, ever. It's automatically done for you. We moved to
this solution to serve you in a much more efficient capacity. The
contracting will be more accurate. The insurance carriers love the XML
feeds, they can process it more quickly as they don't have to re-key in
any data; it's auto fed in to their system.) This is truly a "one and
done" process.
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